Vivid Ink and Toner Complaints allows consumers to make sure that every product you receive from us is one of the best quality and if you feel differently please let us know. We want to make sure that our customers know that we care and we here, so we created this site. Here if you have questions or concerns this is where you can voice them and leave us comments. We will note each comment and make sure have them posted and reviewed. So that we can make things right in our customers eyes and make sure that were continually improving as a company to make your business a better business.


  • Krystle Villamayor


    My name is Krystle Villamayor, and I am a program coordinator at EyePACS, LLC. I spoke with Mary Murray on Tuesday July 29, and she offered me a promotional trial for 4 printer cartridges. Unfortunately, we would like to return the cartridges. Please let us know how we should proceed.

    Thank you,

    Krystle Villamayor

    • Customer Service

      Per your request, a Return Merchandise Authorization (RMA) was issued on August 18, 2014. We received the return of merchandise and issued credit in the full amount of the invoice on August 27, 2014. In addition, we mailed you a return letter confirmation acknowledging this.

      Should you have any other questions, please feel free to contact us. Thank you again for giving us the opportunity to earn your business.

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